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  1. Help Center
  2. Troubleshooting
  3. Quick Solutions

Quick Solutions

  • How do I find a document?
  • Not receiving the one-time SMS code (OTP)
  • I received a document via SMS, but I cannot open the link
  • I deleted the SMS with the signed document - how can I view it again?
  • What should I do if I haven't received a document via email?
  • How to reset my password?
  • Why does a different name and surname appear during signing?
  • I received a document and details are incorrect - what can I do?
  • How to forward a document if I am not the signer?
  • How to switch to the Personal Plan after registration?
  • How do I cancel a subscription plan?
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