Troubleshooting
Fix common issues with sending, signing, notifications and account access
Quick Solutions
12 ARTICLES- The recipient isn’t receiving the document on email - what should I do?
- How do I find a document?
- Not receiving the one-time SMS code (OTP)
- I received a document via SMS, but I cannot open the link
- I deleted the SMS with the signed document - how can I view it again?
- What should I do if I haven't received a document via email?